2、The color of box is different. It depends on the size of the painting.
3、The box is strong enough to protect the product, but the box may get little damage during transport.
2. Insert the round end of the dotting pen into the dotting cement (push hard to keep the cement in place).
3. Use the round end of the pen to stick a diamond and slightly press down to remove any extra cement.
4. Tear apart the partial film and place the diamond on the canvas according to the corresponding number.
5. If you stick a diamond to a wrong area on the painting, remove the diamond with tweezers.
6. After finishing, slightly press down the diamonds with your hand or a book to ensure that the diamonds are firmly attached.
There is a video to show you how to complete this painting at the top of this page. And it can be seen only on computers.
And if you still worry about how to complete, you can buy a small painting to practice.
We will resend you any diamonds that you may lose.
Some Other Service
1. If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.
2. If any problems comes to you, please don’t worry. You can contact us first. We promise we will try everything possible to help you.
The Time Table of our Work time.
| Time Zone | Working Time |
|---|---|
| Beijing Time | 08:30 to 17:30 |
| Moscow Time | 03:30 to 12:30 |
| US Pacific Time | 17:30 to 02:30 |
| Dutch Time | 02:30 to 11:30 |
About Shipping
| Country | Usually arrive time |
|---|---|
| Russian Federation | 15 ~ 23 days |
| Netherlands | 12 ~ 15 days |
| United States | 14 ~ 19 days |
| Spain | 13 ~ 17 days |
| France | 13 ~ 17 days |
| United Kingdom | 10 ~ 13 days |
| Ukraine | 16 ~ 21 days |
| Others | 15 ~ 30 days |
Is the rhinestones round or square?
Is the diamond painting full or partial?
Is the rhinestones enough?
About our diamond colors.
What is the size of the painting?
| Buyer | Real customer reviews |
|---|---|
G***n   |
21 Dec 2019 23:45 Very beautiful also of color |
J***h  |
9 Dec 2019 06:14 Great. |
I***h  |
6 Dec 2019 12:40 Thank you. Came quickly. Not yet. |
E***k  |
7 Sep 2019 01:23 I ordered my mother to another city, so i write with her words and without a photo. Everything was packed well, everything is in stock, everything is of good quality, it came quite quickly, the store sent everything also very quickly. So you can take it. |
|
R***r |
23 Jul 2019 02:26 The product came very quickly the picture on the roller all the whole is not wrinkled very good store will order from it still recommend |
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 15-30 Business days |
| Canada, Europe | 15-30 Business days |
| Australia, New Zealand | 15-40 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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