| Buyer | Real customer reviews |
|---|---|
J***e   |
13 Oct 2019 12:36 Only problem was the wig itself was big had to cut some of the lace and hair off 
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T***s |
10 Oct 2019 15:38 I wanted to wait a few days before posting a review, just to make sure the wig stayed in good standing. This wig is absolutely amazing especially for the price, it did shed just a little when it first came out of the packaging but since then it hasn’t shed at all. The hair is so soft and the lace melts perfectly. I did bleach the knots to make it look more natural and it took the bleach wonderfully. The length is great as well, however it does tangle a little sometimes but that’s an easy fix. The store made sure to keep me updated on what was happening with the shipping and my wig came about 4-5 days after I ordered it. It doesn’t have a smell like these other reviews said but that could just be my unit. Overall this wig is just like the description, I have no complaints. My Instagram is @_iamalexistaylor if you wanna check in and see more pics of the wig! 
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M***s |
22 Sep 2019 07:19 This hair is amazing. It’s soft, true to length, barely any shedding, good density and takes heat very well, and will stay bone straight for days. I got a 22” Took only 4 days to arrive. It came pre-plucked and it was actually really good I still went in and plucked it some more though and bleached the knots. The cap is pretty big I’m not gonna lie but I tightened it with the adjustable straps in the back. 
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T***l |
19 Sep 2019 05:33 Hair is AMAZING SUS !! Definitely buying from this vendor again . 
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Customer |
17 Sep 2019 17:17 I love both of my wigs I have 12 inches & 20 inches I colored my hair black .There’s NO bad smell . Both of my wigs came in 4 days. The communicate with the store is great! The hair is thin but looks NATURAL the wig was too big for my head but I fixed with no problem. My next wig will be 26 inches . The wig is like any other type of hair I have no problem with my wig 
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D***t |
24 Aug 2019 14:37 Order came in just 3 days. The hair is beautiful and soft and it has little to no shedding. I’m inlove with this hair. 
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K***s |
5 Aug 2019 16:15 It’s very very soft. Has a little smell to it when it first comes out of package but I washed it and it was fine. When I got it it was pretty much plucked already. I just had to cut the baby hairs. Very good quality tho! 
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Customer |
11 Jun 2019 19:06 wow ,soo nice hair , Best wig I've ever bought. It's actually perfect with the thickness. It's so soft,It's actually perfect.so love it , hardly any smell. Shipping is very fast, way sooner than the expected arrival. Only 4 days I receive it, I will buy the hair again. 
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Customer |
5 Jun 2019 15:12 really really beautiful, came in 4 days, super soft and silky, also came with a free stocking cap and 2 pairs of lashes, will definitely order from this company again 
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V***y |
24 May 2019 19:15 Shipping took 4 days. I order Tuesday 5/21 receive Friday 5/24. wig has a light smell but I will wash with Shampoo and ACV, straighten, Pluck and install and upload more pictures after Memorial Day weekend. 
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Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 15-30 Business days |
| Canada, Europe | 15-30 Business days |
| Australia, New Zealand | 15-40 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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