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Buyer | Real customer reviews |
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J***s ![]() ![]() |
29 Sep 2019 23:29 shipping took about 3 weeks, but the product is worth it. had it for a few days & it hasn't shed any, but there's a little tangling.. nothing too serious. overall good for a synthetic wig.. & it's easy to style |
U***r ![]() ![]() |
10 Sep 2019 14:44 This store is very efficient at communication. I bought 3 wigs (the other 2 are different sellers) this one is the best quality ! The texture of the synthetic hair on this one is very smooth, brushable and I have worn it 3 times with hardly ANY shedding. I love this wig. I have not glued down the lace yet when wearing, I used white mascara to whiten my baby hairs so they wouldn’t show up and then used redone dry matte hair wax in the green container to lay the wigs baby hairs down to look more natural |
U***r ![]() ![]() |
4 Sep 2019 20:06 Just as described I love it but I did cut it because it was long |
F***r ![]() ![]() |
30 Aug 2019 12:43 Super soft and long!! Love it. Will be buying another wig with a different color |
D***r ![]() ![]() |
17 Aug 2019 22:23 Very good quality for the price & it came in 3 days! hair line looks natural i plucked mine some more & put concealer.. would definitely order again. |
K***n ![]() ![]() |
12 Jul 2019 02:33 Just like image! Long, soft, beautiful color. Sooo heavy!! Comes with baby bangs! Love Love Love Now just have to st yuh le it. Shipping to USA took 20 days. |
R***r ![]() ![]() |
5 Jul 2019 00:41 Such a gorgeous wig! The colour and length is as described. The lace is easy to stick down too. Nicest wig I own! ;3 |
E***s ![]() ![]() |
15 Jun 2019 14:46 it’s a really nice wig for this price. i actually LOVE it so much! there’s nothing wrong with it except the hair net they send with it, it’s too dark to wear under if u don’t want anyone seeing the roots. |
T***y ![]() ![]() |
6 Jun 2019 14:02 Very nice product! Would purchase again! Soft and luxurious! |
D***n ![]() ![]() |
30 Apr 2019 09:40 Hair soft and thick, love it. Can’t wait to wear for My Hawaii trip |
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 15-30 Business days |
Canada, Europe | 15-30 Business days |
Australia, New Zealand | 15-40 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.